At Knitme, customer satisfaction is our top priority. If you’re not 100% satisfied with your purchase, we offer easy returns.
Return Eligibility:
- Returns must be initiated within 30 days of delivery.
- Items must be unworn, unwashed, and have all tags attached.
- Final Sale items, gift cards, and personal accessories are not eligible for returns.
Return Process:
- Contact our team at [email protected] to request a return label.
- Once approved, you will receive a prepaid return label.
- Refunds will be issued within 7-10 business days after we receive your return.
Exchanges:
If you need a different size or color, simply return the original item and place a new order. We’re happy to assist with sizing recommendations before your next purchase.
Refunds:
Refunds will be issued to your original payment method. Please allow 10-14 business days for the credit to appear on your account.